TERMS OF TRADING
1. Booking & Deposits
Should you wish to book then we will initially require a short written confirmation along with a non-refundable booking deposit and the return of this document signed by you. The deposit will be outlined in your quote and will either be 10% of the approximate final balance or £100, whichever is the greatest. This will secure our services on your chosen date and bind you by these terms. However, some details can be changed after this time including those outlined in sections 3 & 4.
2. Payment
There are no further deposits after the booking deposit. You will be invoiced on the day of the event and the balance is due immediately or up to a maximum of 7 days after. Payable by cash, cheque or BACS. Any late payments will be subject to interest at 5% per month calculated daily until the monies are received plus any expenses involved with recovering the debt.
3. Final Menu
The final menu will be as per your original quote unless changes have been agreed in advance.
4. Final Numbers
Final numbers are due at least 7 days before the event. Prior to this time we will work on the basis of your original quote unless you have specified otherwise. When quoting we will always give details of the minimum numbers on which our prices are based. This is the foundation of our costings and the minimum number can only be changed up to 14 days before the event and it may affect the price. After this time you will be invoiced for this minimum amount notwithstanding the amount of people you actually have at your function. We can however accept reasonable additions to numbers up to 4 days prior to the event. On bookings at short notice (under 14 days before event) we will need minimum numbers immediately and these cannot be changed.
5. Cancellation
Once you have paid the deposit and accepted our terms, the following charges will apply in the event a cancellation.
Less than 7 days notice -100% of the balance will be charged
Less than 14 days notice - 50% of the balance will be charged
Less than 21 days notice - 25% of the balance will be charged
Although the deposit may not be sufficient to cover the above charges, by accepting these terms you are contractually bound to honour the cancellation policy. In the event of a cancellation an invoice will be issued for the relevant amount and payment will be required within 7 days.
6. Prices
Prices on quotations will always remain the same up until the date of the event. Where the date of the function is unspecified within the quote, we can only guarantee prices for 6 months. Prices quoted in our brochure or on our website are subject to change without notice.
7. General
Many dishes may contain nut traces and we must be notified well in advance of any special diet requirements
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